Let's Get In Touch
We're so excited to hear from you! Please fill out the following form and allow 48 hours for responses.
For customer support, please email support@ossudiamonds.com.
Can We Answer Your Questions Here?
How Much Material Do I Need?
We only need 60 grams of ashes or 4 grams of fur/hair to create your memorial diamond. You’re welcome to send more, but it’s not necessary for the process.
Can I Mix Ashes/Fur? Or Use Multiple Sources?
Yes! We can mix different materials, or even mix in samples from different animals (or humans) to create something truly special. We simply ask that everything adds up proportionally (e.g. 30g ashes, 2g fur, etc.).
What If I Don't Have Enough Material?
If you don’t have enough, don’t worry. Reach out to us and we’ll figure something out. In many cases, fur alone is enough, or we can guide you through mixing hair and other carbon-rich materials (such as toys or clothes) if needed.
What Sizes Do You Offer?
Our sizes start from 1 ct all the way up to 4 ct (for bigger sizes, you may request a custom quote).
What If I Want Multiple Diamonds?
We can absolutely create more than one diamond from the same source (we would just need more material).
Simply get in touch here and we'll walk you through the process.
Are These Real Diamonds?
Yes. Our diamonds are chemically, visually, and physically the same as mined diamonds. Every diamond goes through rigorous grading and is certified by experts like the International Gemological Institute (IGI) to ensure it meets the highest standards of authenticity and quality.
The only difference is these are made from the carbon within your beloved.
How Do You Make Sure My Diamond Came From My Pet?
We take traceability seriously. From the moment we receive your sample, it’s individually labeled, tracked, and handled separately at every stage of the process. Only your pet’s carbon is used to grow your diamond — nothing is ever mixed (unless requested otherwise by you).
How Long Does The Process Take?
Typically, approximately 5-6 months from the moment we receive your sample. This includes carbon purification, diamond growth, cutting, certification, and packaging. This is, of course, subject to shipping variables and when we receive your loved one's ashes/fur.