Amazing experience from start to finish! Such a transparent and easy process with such a beautiful result!
Everything about this process was amazing. I lost my dog to cancer but when I had found out he had it I collected his fur and sent it in. Every step of the way Hinly and the team were super responsive, answered all my questions and never left me wondering what step the process was in. I had full trust that they would care for my boy’s fur And create the most beautiful diamond I’d ever seen. The memorial diamond ended up being so amazing, If you were thinking of having a diamond made of your dogs fur or ashes you should go to Ossu Diamonds. You won’t regret it.
I thought about doing a memorial diamond for my dog for a long time, but was always stopped by the insane prices for smaller diamonds that other companies quoted. It felt too good to be true when I found Ossu, a company that was local to me and had very reasonable prices. On top of doing as much research I could, I also asked a lot of questions about the process, the pricing, and the company itself, and each question was responded to by Hinly with great detail and the utmost patience. I never once felt pressured to buy or felt uncomfortable, and in fact, the excellent customer care was what gained my trust as I chose to take a leap of faith with Ossu, and I am so glad I did as the end product was exactly what I wanted and more.
